FAQ

Use our booking link to choose a time that works for you. Our booking runs on ClinicSense, and you can complete your intake forms online.

Yes, we do accept walk-ins and same-day bookings when available. However, we recommend booking in advance to secure your preferred time.

We kindly ask that you provide at least 24 hours’ notice to cancel or reschedule your appointment to avoid a cancellation fee.

If you’re a new client, please arrive about 15 minutes before your scheduled appointment to complete any necessary forms and prepare for your session.

Yes, you can conveniently book your appointment online, by phone, or in person at our clinic.

For mild or non-severe conditions, massage may help with recovery. However, we do not recommend treatment for severe or acute conditions without medical clearance.

We follow strict sanitation protocols, including proper maintenance and disinfection of equipment, fresh linens for each client, and regular cleaning of treatment rooms.

If you’re feeling unwell, please contact us to reschedule your session for a later date to ensure the safety and well-being of both clients and staff.

Yes, clients may request a specific therapist or indicate a gender preference when booking. We will do our best to accommodate your request based on availability.

Your comfort is our priority. If you ever feel uncomfortable, please let your therapist know immediately. They will adjust positioning, pressure, or end the session at any time.

Yes, we offer specialized prenatal massages designed for comfort and safety during pregnancy.

A manual osteopathy session focuses on assessing and treating structural imbalances in the body through gentle, hands-on techniques to improve mobility, alignment, and overall function.

We'll start with a short consultation to understand your needs, health history, and any specific areas you'd like us to focus on during your massage.

Yes, first-time clients are required to complete a brief health and consent form before their initial treatment.

Yes, we offer direct billing for select insurance providers. Please contact us before your appointment to confirm if your insurance plan is supported.

We accept credit cards, debit and cash

If a direct billing claim is declined or not covered, we will provide you with an invoice so that you can pay directly and submit the receipt to your insurance provider for reimbursement.